ESVConnect— COES Guide Employers of electrical workers and

ESVConnect—

COES Guide

Employers of electrical

workers and their

licensed employees

THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED: The electronic version of this document available on the

ESV website is the approved and most current. Any printed version is uncontrolled and may not be current.

02 Contents

3. ESVConnect—COES 14

3.1 General information 14

3.2 Employer of Electrical Workers 18

1. COES system explained 08

1.1 The COES system 08

1.2 Your legal responsibilities under the Act and Regulations 08

1.3 Requirements 08

1.4 Responsible Person information on COES 08

Purpose 03

Applications 04

Deﬁnitions 05

2. ESVConnect—Navigation 09

2.1 ESVConnect homepage 09

2.2 ESVConnect proﬁles 10

2.3 My Applications 12

2.4 My Installations 12

2.5 My Certiﬁcates 12

2.6 About ESVConnect 12

2.7 ESVConnect COES 13

4. ESVConnect—General information 24

4.1 The Responsible Person (RP) 24

4.2 Employers of electrical workers 24

4.3 Inspection of prescribed electrical installation work 24

4.4 Non-compliant electrical installation work 24

4.5 Applicable penalties for non-compliant electrical installation work 25

4.6 Auditing of electrical installation work 25

4.7 Prescribed and non-precribed electrical work 25

Appendix—Flowcharts 26

Appendix—Worker list management 30

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Purpose

The purpose of this document is to assist

the electrical industry in understanding

the requirements for purchasing, lodging

and issuing Certiﬁcates of Electrical Safety

as speciﬁed by the Electricity Safety Act

(ESA) and the Electricity Safety (General)

Regulations (ES(G)R).

04 Application

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The purchase, completion and lodgement

requirements for Certiﬁcates of Compliance

apply to Employers and Licensed Electrical

workers performing electrical installation work

in Victoria.

The completion and lodgement of Certiﬁcates

of Inspection apply to Licensed Electrical

Inspectors performing Electrical Inspection

work in Victoria.

Application

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Deﬁnitions

Acronym Description Deﬁnition

COES

Certiﬁcate of Electrical

Safety

A COES means:

a) a Certiﬁcate of Compliance completed under ESA

s44 for the installation work by the licensed electrical

installation worker who carried out the work; and

b) in the case of prescribed electrical installation work,

a Certiﬁcate of Inspection of the installation work

completed under ESA s45 by a LEI

Customer

The recipient of a good or service, product or an idea —

obtained from a REC. Also referred to as a client, buyer

or purchaser

Electrical Installation The same meaning as it has in the Electricity Safety Act

Electrical Installation

Work

The same meaning as it has in the Electricity Safety Act

EIC

Electrical Installation

Certiﬁcation

The process the Responsible Person (LEW) follows to

EMP Employer

An "Employer" of licensed electrical workers may be one

of the following:

» A manufacturer of goods or products that employs

LEWs to perform electrical installation work at, and

maintain the manufacturing facility only.

» An owner of domestic, residential, commercial and or

industrial properties that employs LEWs to maintain

the owned sites only for the owner

» A company that provides primary services (non-

electrical) and employs other trades with Restricted

Electrical Licences to perform disconnect/reconnect

work on appliances or equipment supplementary to

their primary trade (e.g., plumbing - hot water or air

conditioner company).

ESA

Electricity Safety

Legislation

Electricity Safety Act 1998

06 Deﬁnitions

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Acronym Description Deﬁnition

ES(G)R

Electrical Safety

Legislation

Electrical Safety (General) Regulations 2019

ES(R&L)R

Electricity Safety

Legislation

Electricity Safety (Registration and Licensing)

Regulations 2020

ESV Energy Safety Victoria

The independent technical regulator responsible for

electricity, gas and pipeline safety in Victoria.

Its role is broad and ranges from overseeing the design,

construction and maintenance of electricity, gas and

pipeline networks across the state to ensuring every

gas and electrical appliance meets safety and energy

efﬁciency standards before it is sold

IC Inspection Company

An entity in ESVConnect that can enter a contractual

arrangement with a responsible person to allocate an

electrical inspection to a licensed electrical inspector on

behalf of the responsible person

IC Operator

Inspection Company

Operator

A person or persons authorised by the IC manager

to perform administrative functions for the inspection

company in ESVConnect

LEI

Licensed Electrical

Inspector

Person holding an inspector's licence under ES(R&L)R

regulation 29

LEW

Licensed Electrical

Worker

General acronym for a Licensed Electrician, Restricted

Electrical Licence holder, or Switchgear Worker Licence

holder

LEIW

Licensed Electrical

Installation Worker

An electrical installation worker holding an electrician's

licence under ES(R&L)R regulation 22

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Acronym Description Deﬁnition

MEC

Major Electrical

Company

The electricity distributor within whose distribution

area an electrical installation is situated or where the

installation work is carried out

NP Non-prescribed The same meaning as it has in the Electricity Safety Act

P Prescribed The same meaning as it has in the Electricity Safety Act

Employer Operator

A person or persons authorised by the employer

manager to perform administrative functions for the

Employer of Electrical Workers in ESVConnect.

REL

Restricted Electrical

Workers Licence

Person holding a restricted electrical licence to perform

disconnect/reconnect work only under ES(R&L)R

regulation 27 and 28

RP Responsible Person

The person responsible for the carrying out of electrical

installation work is a reference-

c) if paragraphs (a) and (b) do not apply and the work

is carried out by a licensed electrical installation

worker under the supervision of another licensed

electrical installation worker, to the licensed electrical

installation worker who supervised the work;

d) if paragraphs (a), (b) and (c) do not apply, to the

licensed electrical installation worker who carried out

the work.

Switchgear Worker

Licence

An electrical installation worker holding an electrical

switchgear worker's licence under ES(R&)R regulation

26.

08 COES system explained

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1. COES system explained

1.1 The COES system

The COES system aims to:

» improve electrical safety for the general

public, electricity customers and electrical

workers

» ensure that all electrical installation work is

undertaken only by qualiﬁed persons

» ensure completed electrical work is

available to be audited for compliance

» educate the industry.

Energy Safe Victoria (ESV) provides COES to

the industry in two ways, paper form (COES)

or electronic COES through ESVConnect.

1.2 Your legal

responsibilities under

the Act and Regulations

It is the duty of the Responsible Person

(Electrician, Restricted Electrical Licence

holder, Switchgear Licence holder) and

LEIs to understand their obligations under

legislation.

All provisions of the Electrical Safety Act

1998 (ESA) and Electricity Safety (General)

Regulations (ES(G)R) pertaining to COES

and electrical inspections are mandatory

requirements.

1.3 Requirements

The ESA and ES(G)R require:

» a COES to be completed and certiﬁed for

all electrical installation work performed

Note: Failure to comply with this requirement is an offence

under the Act and Regulations, and licensed workers may

be subject to disciplinary action or prosecution for non-

compliance.

» the licensed electrical worker to accurately

describe the electrical installation work

performed on a Certiﬁcate of Compliance.

This provides the customer with an

accurate recordof the electrical installation

work performed within their installation

» a LEI must ensure that the details on the

Certiﬁcate of Compliance are complete,

accurate and legible.

1.4 Responsible Person

information on COES

The Responsible Person on a COES

completed for an Employer registration in

ESVConnect will be the LEW listed as the

worker for the COES.

The address and phone number for the

Responsible Person on each COES

will contain the Employer details. Once

completed the COES can be found under the

Employer banner in My Completed COES.

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2.1 ESVConnect homepage

2. ESVConnect—Navigation

My Applications

Manage applications

My Installations

Manage certiﬁcations

My Completed Certiﬁcates

Review/Download COES

About ESVConnect

FAQs, contacts, deﬁnitions

10 ESVConnect—Navigation

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My Registrations

Employer proﬁle information

My Proﬁle

ESVConnect account personal information

2.2 ESVConnect proﬁles.

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Proﬁle Functions View

Employer

» Renew registration

» Purchase Certiﬁcates (P/NP)

» Start a Certiﬁcate

» Add/Remove Manager

» Add/Remove EMP Operators

» Add/Remove EMP Workers

» Add/Remove site addresses

» Registration expiry date

» Certiﬁcate stock

» View and export Certiﬁcate orders

history

» Registration record history

» Managers

» EMP Operators list

» View and export EMP Workers List

» View and export site address list

Electricians

» Renew licence

» Replace lost card

» Purchase Certiﬁcates (P/NP)

» Start a Certiﬁcate

» Licence expiry date

» Certiﬁcate stock

» Certiﬁcate orders history

» Licence card history

» Licence record history

Switchgear

Licence

holder

» Renew Licence

» Replace lost card

» Purchase Certiﬁcates (P/NP)

» Start a Certiﬁcate

» Expiry date

» Certiﬁcate stock

» Certiﬁcate orders history

» Licence card history

» Licence record history

Restricted

Electrical

Licence

holder

» Renew licence

» Replace lost card

» Purchase Certiﬁcates (NP only)

» Start a Certiﬁcate

» Expiry date

» Trade classiﬁcations

» Certiﬁcate stock

» Certiﬁcate orders history

» Licence card history

» Licence record history

12 ESVConnect—Navigation

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2.3 My Applications

Apply for:

» Electrical Licences

» Electrical Contractor Registrations

» Cathodic Protection system registrations

» Employer of electrical worker registration.

Also used for Employers requesting

information from LEWs to be added to an

Employers worker's list.

2.4 My Installations

My Installations is used by LEWs to identify

certiﬁcate amounts available, start a certiﬁcate

and manage certiﬁcations throughout the

process.

LEW employed by an 'Employer of electrical

workers' must complete certiﬁcates under

that employer banner.

Your Electrical Licence must only be used to

Certify Electrical Installation work when the

licence holder is:

» an Electrician—working for no proﬁt or gain

» Restricted Electrical Licence holder—

working under 'D' licence for primary trade

» Switchgear Licence holder—working for no

proﬁt or gain

2.5 My Completed COES

Download COES as required.

Click on the blue certiﬁcate number to open

the COES and download as a PDF.

2.6 About ESVConnect

This section provides links to further

information and assistance available on ESV's

website.

This includes:

» ESVConnect portal T&Cs

» Deﬁnitions and acronyms

» Application status descriptions

» EIC status descriptions

» ESVConnect FAQs.

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2.7 ESVConnect COES

Prescribed COES—sample Non-prescribed COES-sample

14 ESVConnect—COES process

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3. ESVConnect—COES process

3.1 General information

ESVConnect was designed with the intent

to ensure users meet all requirements of the

Electricity Safety Act 1998 and pursuant

regulations.

All electrical licence holders have legal

obligations and must complete those

obligations in ESVConnect to generate

Certiﬁcates of Electrical Safety (COES).

The Responsible Person under an Employer

registration is:

» Electrician - working for an employer (non-

REC)

» Restricted Electrical Licence holder (D

licence working in primary trade)

» Switchgear Licence holder - working for an

employer (non-REC)

Draft and Save a certiﬁcate

The following persons can draft and save a

Certiﬁcate of Compliance.

» Licensed Electrical Worker

» Employer Operator

Certify a Certiﬁcate of Compliance

Only the Licensed Electrical Worker (LEW)

identiﬁed on the Certiﬁcate of Compliance as

the LEW completing the electrical installation

work can certify a Certiﬁcate of Compliance.

Review and Approve or Return for

amendment

If you are the Responsible Person for a

COES, you need to approve or return each

certiﬁcate for the following reasons.

» To ensure the details of the electrical

installation work entered on the certiﬁcate

are complete, and the information provided

is detailed, accurate and legible.

Certiﬁcate of Electrical Safety

» Once the COES is generated, no further

changes can occur.

ESVConnect provides this return for

amendment process to ensure each

certiﬁcate meets the legal obligations under

the Electricity Safety Act 1998 and Electricity

Safety (Installations) Regulations.

Prescribed Certiﬁcates – Description of

work

Predetermined text for high volume work

types is available. Select 'Add to Work

Description' above the description of work

ﬁeld and select from the high volume work

types, if applicable.

To add additional text into the 'Description of

work' be completed by direct copy and paste

test directly from Microsoft Word, or any other

applicable text-editing program.

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Allocate a Prescribed certiﬁcate for

inspection to a LEI or IC

The following can select an Inspector or IC:

» The electrician who certiﬁed the certiﬁcate

(working for an employer)

» Switchgear Licence holder (working for an

employer), or

» An Employer Operator can also allocate a

prescribed certiﬁcate for inspection to a LEI

or IC.

Once the responsible person approves the

certiﬁcate, allocate the inspection.

» Open the certiﬁcate via 'Review' under the

Employer banner in 'My Installations', click

'Actions' and 'Allocate to LEI' at the top of

the screen.

» Bulk allocation via 'Review' under Employer

banner in 'My Installations'.

If an inspection request is:

» Accepted = EIC moves to the next step in

the process with chosen LEI or IC.

» Declined = Responsible person notiﬁed and

must select another LEI or IC.

Test Results

A facility to record electrical installation test results

is provided in the Certiﬁcate of Compliance.

When adding results into each test ﬁeld,

record the actual result you obtained from

your test equipment.

Attachments

A facility to add attachments is provided in the

Certiﬁcate of Compliance.

Attachments include other documentation

pertaining to the completed electrical

installation, or photos of the electrical

installation work as proof of work completed

at a point in time.

Note: If you are completing a certiﬁcate on-site on your

mobile phone or tablet, click 'Add Attachments', then

'Add Photos'. ESVConnect will open the camera app,

take the photos required and ESVConnect will add the

images to your certiﬁcate.

16 ESVConnect—COES process

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Employer Operator

The Employer Operator role in ESVConnect

enables administration staff of a Employer of

electrical workers to access the system with

their own ESVConnect account and login ID

to assist in the daily certiﬁcate administration.

This role may be ﬁlled by the following, but

not limited to:

» Ofﬁce administration staff

» Workers/apprentices that may be ofﬁce

bound for a period

» Others in the employer's business that

require access.

The manager for an employer can add/delete

Operators from their operator list.

An Employer Operator can:

» Purchase certiﬁcates for LEW use

» Draft and save a Certiﬁcate of Compliance

» Allocate a prescribed certiﬁcate to an

inspector for inspection

» Maintain the employer workers list

» Download and retain COES for the

company.

If the Employer Operator had no existing

Online Services account, the nominated

person will receive an email invitation to

create an ESVConnect account, using the

same email ID used added to the Employer

Operator list.

Notes

A Notes feature is available for all involved

in a certiﬁcate. This feature aims to assist

explaining location or other property details to

those involved in the certiﬁcate.

Email notiﬁcations

The following ESVConnect notiﬁcations are

automatically sent by email to the following

persons.

» Inspection request - LEI

» LEI accepted inspection request -

Responsible person

» LEI declined inspection request -

Responsible person

» LEI declined an accepted inspection

request - Responsible person

» LEI returned certiﬁcate for amendment or

defect rectiﬁcation - Responsible person

and LEW

ESVConnect email containing COES to the

following people:

» LEW

» Employer business email address

» LEI (prescribed COES only).

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Defects

Defects identiﬁed on the Certiﬁcate of

Inspection are not printed on the COES.

Where the electrical installation work being

inspected and/or audited, does not comply

with the minimum requirements of the relevant

section of the Act, Regulation or clause

of the applicable Australian Standard, the

defect must be identiﬁed on the Certiﬁcate of

Inspection.

Electrical installation work defects

The following criteria has been utilised to

allocate the selection of ‘Unsafe’ defects in

the defect list.

» Immediately unsafe: the ability for a person

to make contact with exposed metal that

may be live or may become live when

energised where only one action is required

by a person or animal to come into contact

with those live parts; and,

» Any requirements of the Legislation and

or Standards intended to protect persons

and livestock from electric shock hazards

that may arise from the use of an electrical

installation.

An electrical installation or electrical installation

work deemed unsafe by an Electrical

Inspector must be isolated from supply, or the

individual circuit disconnected and made safe.

Data collection

Data collected from defects identiﬁed on the

Certiﬁcate of Inspection will be used for future

targeted education and training.

Defect review

Where defects have been added to a

certiﬁcate of inspection and the LEW or RP

wish to dispute these defects, please contact

ESV COES Manager for consideration

including all evidence to support your appeal.

Defect removal

» LEI: an LEI can delete a defect if incorrectly

entered during the initial certiﬁcation of a

Certiﬁcate of Inspection – use the bin icon

to the right of the defect

» ESV: can delete a defect from a certiﬁcate

of inspection if the certiﬁcate has been

returned to the LEW only after evidence

is provided that the defect was incorrectly

added or the defect is not relevant to the

completed electrical installation work.

Note: Defects cannot be removed from completed COES

and ESV cannot cancel COES that have defects identiﬁed

on the Certiﬁcate of Inspection.

18 ESVConnect—COES process

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3.2 Employer of Electrical

Workers

The following persons can purchase

certiﬁcates under their employer proﬁle:

» Business Manager

» Employer Operator (admin staff).

Process

» Find 'My Registrations' via ESVConnect

homepage.

» Select the 'Employer' number required for

the purchase of certiﬁcates.

» Under your 'Employer Proﬁle', select

'Purchase Certiﬁcates'.

» Enter the number of P and/or NP

certiﬁcates to purchase. Click 'Next'.

» Conﬁrm your order under 'Review Order

and Pay' and 'Proceed to Payment'.

» Enter your credit card details in the

Commbank portal. Select 'Pay Now'.

Important: Please wait for the Commbank portal to

return you to ESVConnect.

If successful, order conﬁrmation details are

displayed.

» Return to your Employer proﬁle screen.

Select 'Actions' and click 'Refresh'.

» View the latest transaction and download

the tax invoice under 'Certiﬁcates Order

History'.

ESV only accepts credit card payment at this

time.

Note:

1. When you purchase certiﬁcates, amounts purchased are

recorded against your registration or licence number.

2. The REC proﬁle must be used when the REC undertakes

work for proﬁt or gain.

ESVConnect COES was developed for use

on mobile phones and tables. If you have a

mobile phone and/or tablet, you can access

your ESVConnect account through these

devices to purchase certiﬁcates.

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Draft and Certify a Certiﬁcate of

Compliance

LEW or Operator:

» Find 'My Installations' via ESVConnect

menu.

» Select Employer registration banner you

need to complete the certiﬁcation process.

» Click 'Start a Certiﬁcate'.

» Select the type of certiﬁcate you need to

certify.

» Select the LEW who performed the

electrical installation work.

» Complete all of the details in the Certiﬁcate

of Compliance.

» Click 'Submit' to certify the Certiﬁcate of

Compliance (only LEW can certify, Operator

can save for LEW to certify later).

Note:

to open a draft certiﬁcate after it has been saved:

» Open the EIC by clicking on the blue EIC number

» Select the ‘Certify/Re-Certify CoC’ button at top of

screen, or select 'Actions' at top right of screen, then

‘Certify/Recertify CoC’.

EIC is now open for amendment or completion.

Review the certiﬁcate

The Responsible Person is responsible for

ensuring all Certiﬁcates of Compliance, and the

information contained in the certiﬁcate is detailed

and accurate.

LEW:

» If the certiﬁcate:

› Is correct—continue this process

› Requires amendment—go to 'Review &

return process'.

» Click 'Review CoC and Approve' button at the

top of screen.

» Click 'Submit' via 'Actions/Decisions'.

» If certiﬁcate is:

› Non-prescribed—COES is generated

› Prescribed—certificate is moved to

'Allocate to Inspector' status.

Allocate an Inspection

Allocating a prescribed certiﬁcate to a LEI or IC

can be completed by the following process.

» Open the relevant EIC.

» Click 'Assign Inspector' button at top of

screen.

» Click the radio button beside your

preference—LEI or IC.

» Type your search criteria into the 'Search

and Select' ﬁeld.

» Select your LEI or IC from the results.

» Click 'Submit'.

20 ESVConnect—COES process

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Review and Return process

If you are reviewing the certiﬁcate

immediately after certiﬁcation

LEW:

» Review the Certiﬁcate of Compliance.

» Click 'Review CoC and Return' button at

the top of screen.

» Supply reasons for returning to draft at end

of Certiﬁcate of Compliance.

» Select 'Submit' in 'Actions/Decisions'.

» Click 'Certify/Recertify CoC' button at top of

screen.

The Certiﬁcate of Compliance is now fully

editable to amend any errors.

If you select the EIC to review from

'Review' tab

» Find 'My Installations' via ESVConnect.

» Select the employer banner you need to

complete the certiﬁcation process in.

» Click the 'Review' tab and select the EIC

number required to review.

» Review the Certiﬁcate of Compliance.

» Click 'Review CoC and Return' button at

top of screen.

» Supply reasons for returning to draft at end

of Certiﬁcate of Compliance.

» Click 'Submit' in 'Actions/Decisions'.

» Click 'Certify/Recertify CoC' button at top

of screen.

The Certiﬁcate of Compliance is now fully

editable to amend any errors. Complete any

amendments and save or click submit to

certify the Certiﬁcate of Compliance.

Complete and Certify the Certiﬁcate of

Compliance

LEW:

» Review the certiﬁcate. If the certiﬁcate:

› Is correct—continue this process

› Requires amendment—go to 'Review &

return process'.

» Click 'Review CoC and Approve' button at

top of screen.

» If certiﬁcate is:

› Non-prescribed—COES is generated

› Prescribed—EIC is moved to 'Allocate to

Inspector' status.

To allocate a certiﬁcate to an LEI or IC after

re-approving a certiﬁcate—go to 'Allocate an

Inspection' on the previous page.

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Allocate to LEI or IC—Certiﬁcate under

review

Allocating a certiﬁcate to a LEI or IC can be

completed by the following process.

LEW or Operator:

» Select 'My Installations'.

» Select the Licence or Employer the

certiﬁcate was completed under.

» Select 'Review'.

» Click on blue EIC-xxxxxx you wish to

allocate. Check the status is 'Allocate to

LEI'.

» Click 'Assign Inspector' button at top of

screen.

» Click the radio button beside your

preference—LEI or IC.

» Type your search criteria into 'Search and

Select'.

» Select your preference from the results

obtained.

» Click 'Submit'.

Note:

If inspection request Accepted = EIC moves to the next step

in the process with chosen LEI or IC.

If inspection request Declined = RP notiﬁed and must select

another LEI or IC.

Allocating to a LEI or IC can also be completed by:

» Allocating the inspection once the Prescribed

Certiﬁcate of Compliance has been approved by the RP

» By 'Bulk allocation' (My Installations → Review).

Bulk allocate—Inspection requests

LEW or Operator:

Once you have reviewed and approved all

certiﬁcates in the 'Review' tab:

» Click 'Bulk Allocate'.

» Select all certiﬁcates you wish to allocate to

a single LEI or IC.

» Select 'Allocate to Inspector'.

» Select LEI or IC. Search for your LEI or IC.

» Select the required LEI or IC.

» Click 'Submit'.

All certiﬁcates selected will be automatically

allocated to your chosen LEI or IC, and move

to the next tab in 'My Installations'.

22 ESVConnect—COES process

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View and distribute

Note: Insert your customer's email address during

completion of the Certiﬁcate of Compliance. When

completed, the COES is sent automatically to your customer.

LEW or Operator:

» Select 'My Completed COES' via

ESVConnect menu.

» Select the employer banner you completed

the certiﬁcate for.

» Select relevant COES number from

'Certiﬁcate No.' or search for the COES via

the search function provided.

» Follow your web browser's download or

open ﬁle requirements.

› PDF version of the COES is now available.

Prescribed COES

LEI return certiﬁcate for

amendment only (LEW)

Where a LEI has returned a prescribed

certiﬁcate for amendment to the LEW, follow

this procedure to complete the process to

return the certiﬁcate to the inspector.

» LEW select ‘My Installations'.

» Select the employer banner you completed

the certiﬁcate in

» Select the drafts tab and open the returned

EIC

» Scroll down to the certiﬁcate of inspection

and review the amendments identiﬁed.

Licensed Electrical Worker

» Click 'Certify/Recertify CoC' button at top

of screen.

» Amend the errors on the certiﬁcate.

» Complete the details at the end of the certiﬁcate.

» Click ‘Submit’.

» Review the certiﬁcate. If the certiﬁcate is

correct.

› Click 'Review CoC and Approve' button

at top of screen.

› Click 'Submit' via 'Actions/Decisions'. The

prescribed certiﬁcate returns to the LEI

for completion.

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LEI return certiﬁcate for Defect

rectiﬁcation (LEW)

Where a LEI has returned a prescribed

certiﬁcate for defect rectiﬁcation to the

responsible person and LEW, follow this

procedure to complete the process to return

the certiﬁcate to the inspector.

» LEW select ‘My Installations.

» Find and open the EIC that has been returned

» Scroll down to the certiﬁcate of inspection

and review the defects identiﬁed

Licensed Electrical Worker

Complete defect rectiﬁcation onsite

» Click 'Certify/Recertify CoC' button at top

of screen.

» Update any details on the Certiﬁcate of

Compliance.

» Complete the details at the end of the certiﬁcate.

» Click ‘Submit’.

» Review the certiﬁcate. If the certiﬁcate is

correct.

› Click 'Review CoC and Approve' button

at top of screen.

› Click 'Submit' via 'Actions/Decisions'.

The prescribed certiﬁcate returns to the

LEI for completion.

Note: If the LEW does not agree with the defects identiﬁed

on the Certiﬁcate of Inspection prior to ﬁnal certiﬁcation,

contact ESV's Head of COES and the defects will be

reviewed. Evidence to substantiate compliance must be

provided.

24 ESVConnect—General information

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4. ESVConnect—General

information

4.1 The Responsible

Person (RP)

The Responsible Person (RP) must ensure:

1. The electrical installation work performed

complies with all relevant sections of the:

› Electricity Safety Act (ESA)

› The Electricity Safety (General) Regulations

(ES(G)R) and Australian Standards

applicable to the installation.

2. The electrical installation work is tested

to conﬁrm the work complies and is

safe to connect to supply.

4.2 Employers of electrical

workers

An Employer of electrical workers must

maintain a register of Licensed Electrical

Workers (LEW) who are employed by the

employer. The register must be available for

inspection at all reasonable times by ESV.

Employers of electrical workers who use

ESVConnect must maintain a register

of Licensed Electrical Workers in their

ESVConnect Employer proﬁle.

4.3 Inspection of

prescribed electrical

installation work

Under the COES system, all prescribed

electrical installation work must be inspected

by a LEI.

The RP must arrange for the inspection of all

prescribed electrical installation work within 8

days of completion of the work and before the

work is connected to electricity supply.

4.4 Non-compliant

electrical installation work

Where prescribed electrical installation work

has been inspected and determined to be

non-compliant, a copy of the completed

certiﬁcate must be forwarded to ESV, in the

same manner as for compliant work. You are

required to rectify the defects, provide a new

certiﬁcate and arrange for a new inspection

(prescribed work only).

Where non-prescribed work has been audited

and defects have been identiﬁed during that

audit, the LEW that completed the work is

required to rectify the defects and provide a

new Certiﬁcate of Electrical Safety.

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4.5 Applicable penalties

for non-compliant

electrical installation work

Further information regarding penalty units

for COES non-compliances are located in

section 44 and 45 of the ESA.

Penalties

» In the case of a natural person

— up to 40 penalty units.

» In the case of a body corporate

— up to 200 penalty units.

4.6 Auditing of electrical

installation work

Under the COES system, prescribed and non

prescribed electrical installation work may be

subject to audit by ESV.

4.7 Prescribed and

non-prescribed electrical

work

Prescribed electrical installation work

For the purposes of section 45 of the ESA,

prescribed electrical installation work means

work on all or part of any of the following

electrical installations if they are ordinarily

operated at low voltage or a voltage

exceeding low voltage.

Non-prescribed electrical installation

work

Non-prescribed electrical installation work

means work other than work that is listed as

prescribed electrical installation work.

Further information regarding prescribed and

non-prescribed electrical installation work is

available on ESV's website.

26 Appendix - Flowcharts

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Appendix—Flowcharts

Purchase certiﬁcates

Log into ESVConnect

Go to My Registrations

Select the Employer

you need to purchase

certiﬁcates for.

Click on the Employer

registration number.

Select

'Purchase Certiﬁcates'

when in Employer

registration proﬁle.

'Review Order and Pay'

Conﬁrm your order details.

If correct, click

'Proceed to Payment'.

If incorrect, click 'Back'.

'ESVConnect CommBank

portal'

Enter required credit card

details. Click 'Pay Now'.

Select 'Actions'.

Click 'Refresh'.

Close 'Order Conﬁrmation'

tab to return to Employer

Registration proﬁle.

'Order Details'

Enter the amount of

certiﬁcates required in

each type of certiﬁcate,

then click 'Next'.

Notes:

Employer purchase certiﬁcates

To enable licensed workers employed by the

organisation to certify work completed on the

employers installations.

Review the 'Certiﬁcates

Order History' to conﬁrm

your recent purchase.

If incorrect,

go back.

Proceed to

payment

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SAVE

EMP Operator saves

Certiﬁcate of Compliance

for LEW.

CERTIFY

LEW certiﬁes certiﬁcate

by completing

'Actions/Decisions'.

Certiﬁcate of Compliance:

Draft, Save and/or Certify

[LEW or Employer

Operator]

Select 'My Installations'.

Select Employer banner

to complete Certiﬁcate of

Compliance for.

Check certiﬁcates are

available.

Click 'Start a Certiﬁcate'.

Ensure Responsible Person

details are correct.

Select 'Type of Certiﬁcate'.

Select 'Licenced Electrical

Worker'.

Click 'Submit'.

Complete details for

Certiﬁcate of Compliance.

From LEI Return

process

Complete and certify Certiﬁcate of Compliance

Go to Responsible Person

Approve/Decline process.

Click 'Submit' to certify

Certiﬁcate of Compliance.

Responsible Person—

Approve or Decline and

return process

[RP]

Select 'My Installations'.

Select on Employer banner

to complete Certiﬁcate of

Compliance for.

Select EIC number to

approve.

Review the Certiﬁcate of

Compliance.

DECLINE

Select 'Review Certiﬁcate

of Compliance and Return'

button.

Select 'Review Certiﬁcate

of Compliance and

Approve' button.

In 'Actions/Decisions',

click 'Submit'.

Prescribed certiﬁcate

Go to

'Allocate LEI'.

Non-prescribed certiﬁcate

Download in 'My

Completed COES' and

send to customer.

28 Appendix - Flowcharts 28

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Allocate Prescribed certiﬁcate to Inspector or Inspection Company

Allocate to LEI

[RP]

Select 'My Installations'.

Select Employer banner

Certiﬁcate of Compliance

completed for.

Click on the Blue 'EIC'

number to be allocated.

Review the Certiﬁcate of

Compliance.

Click 'Assign Inspector'

button.

In 'Actions/Decisions',

click on

'Inspection Company'

or 'Licensed Electrical

Inspector'.

In 'Search and select ﬁeld',

search by Name, Licence

Number, Phone Number or

Suburb.

Click 'Submit'.

Inspection request sent.

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Distribute COES

[RP]

Select 'My Completed

COES'.

Click on Employer

registration number the

certiﬁcate was completed

under.

Review the COES on

screen.

Click 'Download

Certiﬁcate'.

You can save the COES

as a PDF ﬁle to your

device and send via email

or print and provide to

your customer/Electricity

Distributor.

30 Appendix - Worker list management

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Appendix—Worker List

management

Employer — Add LEW to Employer

Worker List

Note: a LEW can only be added to a worker list in

ESVConnect if the LEW holds an active electrical licence and

has already upgraded their previous online services account

to ESVConnect.

» Business Manager or Employer Operator

logs into ESVConnect using their own

ESVConnect account login details.

» Locate 'My Registrations' on homepage.

» Click on the appropriate blue Employer

registration number.

» In the Employer proﬁle, scroll down to

'Workers List'.

» Click on ‘Add Worker’.

» Insert LEW Licence number, click ‘Search’.

› If results provided are incorrect or no

results appear, ensure the details in the

ﬁeld are correct and ‘Search’ again.

› If results provided are correct, click ‘Submit’.

» ESVConnect will conﬁrm ‘Add Worker’

request is complete and the LEW will be

notiﬁed by email.

LEW — Accept/Decline nomination to

Employer Worker List

» Log into ESVConnect using LEW

ESVConnect account login details.

» Click 'My Applications'.

» Click 'Needs Action'.

» Click the blue text under 'Application ID'

with the following description ‘Employer –

Add Worker’.

» Review information to ensure you are being

added to the correct Employer registration.

» Click on the radio button beside 'Accept'.

» Click ‘Submit’.

Note: The LEW is now added to the EMP worker list and

provides the LEW a view of the EMP in 'My Installations'.

Please log out and log back in if changes don't take

immediate effect.

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Employer — delete LEW from Employer

Worker List

» Business manager or Employer Operator

logs into ESVConnect using their own

ESVConnect account login details.

» Locate 'My Registrations' on homepage.

» Click on the appropriate blue Employer

registration number.

» In the Employer proﬁle, scroll down to 'Workers

List'.

» Click ‘Remove Worker’ beside the worker

you wish to remove.

» Conﬁrm the worker details are correct and

click ‘Submit’.

» Click 'Actions' at top right of your EMP

proﬁle, then click 'Refresh'.

» Scroll to 'Workers List'. The worker is now

removed from your list.

32 Appendix - Worker list management

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Employer — Add Employer Operator to

Employer Operator List

» Business Manager logs into ESVConnect

using their own ESVConnect account log

in details.

» Locate 'My Registrations' on homepage.

» Click on the appropriate blue Employer

registration number.

» In the Employer proﬁle, scroll to 'Operators

List' section.

» Click ‘Add/Remove Operator’.

» Click 'Add Operator'.

» Enter the details in the ﬁelds on the screen,

then click ‘Submit’.

› Please ensure the person's details and the

email address is correct.

» Return to your Employer proﬁle. Select

‘Actions’, click ‘Refresh’ and your new

operator is added to your Operator List.

The added operator will receive an email with

a link to ESVConnect and the process to

create an ESVConnect account.

Employer — Remove Employer

Operator from Employer Operator list

» Business manager logs into ESVConnect

using their own ESVConnect account log in

details .

» Locate 'My Registrations' on homepage.

» Click on the appropriate blue Employer

registration number.

» In the Employer proﬁle, scroll down to

'Operators List' section.

» Click on ‘Add/Remove Operator’.

» Select ‘status’ beside the operator to

remove.

» Change the status of the Employer

Operator to ‘Inactive’.

» Click ‘Submit’.

» Return to your Employer proﬁle. Select

‘Actions’, click ‘Refresh’ and the Employer

Operator is now removed from your list.

www.esv.vic.gov.au

03 9203 9700

info

energysafe.vic.gov.au

Energy Safe Victoria

Level 5, 4 Riverside Quay, Southbank VIC 3006

ISBN: 978-1-925838-56-5 (Online)